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Employment

Heirloom Fibrecraft is seeking a permanent Part Time Sales Assistant for Monday and/or Saturday shifts (typically 5 hours per day). The successful team member will be professional, mature minded and enjoys customer service. A passion for craft, textiles and/or interior design is essential. Minimum 5 years experience in any related employment position desirable. Please send your cv and details to info@fibrecraft.com.au

Applicants should fulfil the following areas:

Essential criteria:

  • proven experience in retail sales within fashion, homewares, gifts, art gallery, design or creative businesses
  • excellent customer service and people management skills 
  • capable in effective decision making skills
  • an aptitude for business 
  • a flair for merchandising
  • team player and willingness to achieve the necessary goals within the business
  • computer skills in MS Office

 

Desirable background knowledge and skills :-

  • Sales/Marketing qualifications
  • Graphic design skills to assist with newsletter composition, social media posts, web
  • Interest in photography, sustainable design, floristry, Australian native plants and nature
  • Experience in social media
  • Understanding of fine arts and/or craft
  • Database and mailing list management

Roles and Responsibilities:

  • Greeting clients and assisting with sales transactions, custom orders and/or enquiries
  • Assisting the retail manager with all areas of retail business operations
  • Compiling customer data and product information
  • Assisting with social media and newsletter compilation
  • General retail merchandising, store presentation and maintenance

 

 

How to apply

Please send an introductory letter, maximum one page, outlining how you fulfil the above criteria and how you could contribute as a team member to our business. In addition, please include your CV by email to: The Retail Manager - info@fibrecraft.com.au

 

Shipping

Online orders (exludes furniture) are posted through Australia Post or with TNT for International Shipping.

Check our shipping policy.

Delivery

Local delivery for flowers & online orders is $25 (within 20km of Mona Vale).

Furniture delivery is by quotation, in Australia. Global delivery available through our international freight forwarders.

See our Delivery Options.