Heirloom Fibrecraft is seeking both Part Time and Casual Retail Assistants for our newly located store in Mona Vale, Sydney. We are seeking professional, mature minded team members who enjoy customer service and respect the craft ethos of our business. A passion for quality fashion, art, textiles, furniture and/or interior design is essential.

We may also be seeking a graduate in interior design in the near future.


Applicants should fulfil the following areas:

Essential criteria:

  • proven experience in retail sales within fashion, homewares, art gallery, design or creative businesses
  • excellent customer service and people management skills 
  • capable in effective decision making skills
  • an aptitude for business 
  • a flair for merchandising
  • team player and willingness to achieve the necessary goals within the business
  • computer skills in MS Office


Desirable background knowledge and skills :-

  • Sales/Marketing qualifications
  • Graphic design skills to assist with newsletter composition, social media posts, web
  • Interest in photography, sustainable design, floristry, Australian native plants and nature
  • Experience in social media
  • Understanding of fine arts and/or craft
  • Database and mailing list management

Roles and Responsibilities:

  • Greeting clients and assisting with sales transactions, custom orders and/or enquiries
  • Assisting the retail manager with all areas of retail business operations
  • Compiling customer data and product information
  • Assisting with social media and newsletter compilation
  • General retail merchandising, store presentation and maintenance


Hours - Part time role:

Must be available to work 3-4 week days per week between 10am to 3pm plus some Saturdays 9-1 as required.

Hours - Casual role:

One week day 10am and 3pm plus Saturdays 9-1

How to apply

Please send an introductory letter, maximum one page, outlining how you fulfil the above criteria and how you could contribute as a team member to our business. In addition, please include your CV by email to: The Retail Manager - info@fibrecraft.com.au